1. Information We Collect
We collect information that you provide to us directly when you register for our services, make purchases, or contact us for support. This may include:
- Personal Information: Name, email address, billing address, phone number, and payment information.
- Account Information: Username, password, and account preferences.
- Technical Data: IP address, browser type, device information, and server logs when you access our services.
2. How We Use Your Information
The information we collect is used to provide, maintain, and improve our services, as well as to communicate with you. Specifically, we may use your information for:
- Service Delivery: To set up and maintain your hosting account, process transactions, and provide customer support.
- Billing and Payment: To process payments and manage billing information.
- Communication: To respond to your inquiries, send important notifications regarding your services, and keep you informed about new products, promotions, and updates.
- Improvement of Services: To analyze trends, monitor the use of our services, and improve our website functionality and offerings.
3. Data Security
We are committed to protecting the security of your personal data. We implement a variety of security measures, including:
- Encryption: We use encryption technologies such as SSL (Secure Socket Layer) to protect sensitive information during transmission.
- Access Control: Only authorized personnel have access to your personal data, and all such employees are required to maintain the confidentiality of your information.
- Regular Audits: We perform regular audits of our systems to ensure the security of your data.
However, while we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
WaamHost uses cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and personalize your experience. We use cookies for:
- Session Management: To maintain your session as you navigate through our site.
- Analytics: To understand how our website is used and improve its performance.
You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
5. Sharing Your Information
WaamHost does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, such as payment processors. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information when required by law or to protect the rights, property, or safety of WaamHost, our users, or others.
6. Your Rights
You have the right to:
- Access and Update Information: You can access and update your personal information through your account settings or by contacting us at support@waamhost.com.
- Data Deletion: You can request the deletion of your personal data by contacting our support team.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email or by contacting us directly.
7. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. If you close your account, we may retain certain information to comply with legal obligations or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. WaamHost is not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
WaamHost reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you by email or through the website if significant changes are made. Your continued use of our services after any changes signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: support@waamhost.com
- Address: WaamHost, Sector F-18 Islamabad, Pakistan.